Returns and Exchanges
At G5 APPAREL we want you to be completely satisfied every time you shop with us. Occasionally though, we know you may want to return items.
We are more than happy for you to return any of our goods for a refund of the item price within 14 days of receipt, as long as, they are in resellable condition with any packaging and labels intact. So feel free to try any of our fantastic range available with our no quibble, no question returns policy.
You the customer will be responsible for the cost of returning the item to us. It can be shipped back via a service of your choice although we do recommend a secure trackable method that requires a signature on delivery.
HOW TO RETURN YOUR ORDER:
- Please return the item to the below address, wrapped and in resellable condition along with a note of your name, address and that you require a refund of the item price. All refunds are processed within 5 working days of receipt.
- Make sure the returns note is completed and enclosed within the parcel.
If you wish to exchange an item purchased online, you have to return the unwanted item for a refund and make a new purchase.